Parrot Zik 2 not being recognized on iOS, here’s why.

Parrot Zik app not recognizing  the Zik 2 ios

The dreaded “No Devices found” message

If you’re a lucky owner of a precious pair of Parrot Zik 2.0 and somehow the app on your iOS device isn’t recognizing it, what do you do?

Reset? Re-pair? Battery pull? Uninstall and re-install the app? E-mail Parrot support?

Well, I’ve done all that. The best thing I got out of it was a temporary fix and then half a day later the issue resurfaces. I took the matter into my own hands and did a little detective work and came up with a workaround.

If you own a Zik 2.0 as well as a Pebble smartwatch, then this could be the exact reason why the app and the Zik aren’t talking- yup when both the Pebble and Zik are connected, the Zik app doesn’t like it. Sadly there is no solution just yet as I can imagine both devs blaming each other. My workaround involves simply turning the Pebble off temporarily while I fiddle with the Zik and its app.

p.s. there’s no interference between the Apple Watch and the Zik 2.0 so we might be able to blame Pebble on this one?

  • Rodrigo Mancero

    Parrot Zik app is not recognizing the Zik headphones.
    Parrot customer service claims it is Apple’s fault because they never sent Parrot the beta version of the last IOS update. So now we have, one of the most expensive pair of headphones, not working to their full pontential! Frustrating!
    The Bluetooth recognizes and connects to the headphones and they do work. Just that when you try to upgrade the sound quality with the Parrot Zik app….”NO DEVICES FOUND”.
    I tried everything. Turn off the headphones, iphone, took out the battery from the Zik, hard reset the phone, etc. Result: problem still there
    So I called customer service and, although they were very polite, their solution was sad: “wait until we fix the issue with an update”. No one knows how long that will take.
    I need my sound back!!

    • hmm so you had no other bluetooth devices attached at the time?? for me, at least back then, my Pebble was what was interfering with my Ziks.. I’ve not used neither recently though.

      • RemoMan

        When I tried everything that I discussed, I disconnected my fitbit. Plus, I tested in two iphones. It is also noteworthy saying that the Parrot Zik iPad app worked just fine and that my headphones are Zik 2.0.

        • yer mine’s the Zik 2 as well. Thank you for the input.. there’s a limit as to how much testing I could’ve done. It’s interesting that it worked just fine on the iPad though..

          • RemoMan

            Well, apple just updated to iOS 9.3.2 yesterday 5/17/2016 and the problem is gone. So it was just a bug.

          • that’s good news! thanks